Privacy Policy

SECTION 1 - What do we do with your information?

When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we automatically receive your computer's IP address to provide us with information about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, we imply that you consent to our collection which will be used only for those reasons. only.
If we ask you for personal information for a secondary reason, such as marketing, we will ask you directly for your consent, or give you the opportunity to say no.

How can I withdraw my consent?
If, after opting-in, you change your mind, you may withdraw your consent for us to contact you, to continue the collection, use or disclosure of your information, at any time, by contacting us at email info@brulerieduquai.com or by post to:
Brûlerie du Quai
200 route du Quai, Carleton-sur-Mer, Quebec, CA, G0C 1J0

SECTION 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our terms of use.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services for you.
Your data is stored by Shopify data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted using the Payment Card Industry Data Standard Security (PCI-DSS). Your purchase transaction data is stored for as long as necessary to complete your purchase transaction. After this is completed, your purchase transaction information is deleted.
All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS helps ensure the secure handling of credit card information by our store and its service providers.
For more insight, you can also read the Shopify Terms of Service here or Privacy Statement here.

SECTION 5 - Third Party Providers

In general, third-party providers used by us only collect, use and disclose your information to the extent necessary to enable them to provide the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information that we are required to provide to them in connection with your purchase-related purchases. transactions.
For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be treated by these providers.
In particular, please remember that certain providers may be located in or have facilities that are located in a jurisdiction other than you or us. So, if you decide to proceed with a transaction that involves the services of a third-party service provider, then your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction may be disclosed under United States legislation, including the Patriot Act.
Once you leave our store's site or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our Website Terms of Use.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other industry-recognized standards.

SECTION 7 - COOKIES

Here is a list of cookies we use. We have listed them here so that you can choose whether you want to choose cookies or not.
_session_id, unique token, sessions, allows Shopify to store information about your session (referrer, landing page, etc.)
_shopify_visit, no data held, persistent for 30 minutes from last visit, used by our internal website stats tracker provider to record number of visits
_shopify_uniq, no data held, expires at midnight (relative to the visitor) the next day, Counts the number of visits to a store by a single customer.
shopping cart, unique token, persistent for 2 weeks, Stores information about the contents of your shopping cart.
_secure_session_id, unique token, session
storefront_digest, unique token, indeterminate If the store has a password, it is used to determine if the visitor has current access.

SECTION 8 - Age of consent

By using this site, you represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority in your province or state of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it regularly. The modifications and clarifications made will take effect immediately after their publication on the site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, to use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, rectify, modify or delete the personal data we hold about you, file a complaint, or simply want more information contact our Compliance Officer
at info@brulerieduquai.com or by mail at
Brûlerie du Quai
[A/S: Compliance Manager]
[200 route du Quai, Carleton-sur-Mer, Quebec, CA, G0C 1J0